Customer Care for Element Vape

Element Vape

Customer Care for Element Vape

As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.

If you have received a blunder from your local shipping and delivery service and might like to cancel your order, very first check your e-mail and/or spam filtration to make sure you clicked upon the correct shipping address and/or URL. Once this offers been done, in case you are still thinking about continuing, just reply to the e-mail with the information on your request and you should greatly appreciate virtually any assistance you may offer. For technical issues, you might need to get in touch with customer support via their own phone number: (Toll Free). Alternatively, if you have any other questions, you could send us a great email and all of us will try our best to assist you.

Your package deal will arrive at your own door within 7 to ten operating days. Please note of which shipping times may possibly vary from 1 courier company to another. Therefore, it is, always preferable to order with a reputable company. To help ensure your bundle arrives safely, we all always advise that you sign your own parcel’s “Thanks Regarding Sending” section in order to arrives. Your regional delivery services usually are required to clearly display this signature bank confirmation on just about all sent items, which include Element Vape items.

When your parcel is here at your doorway, you will have to collect it as soon as possible. This is normally done simply by completing a self-addressed, stamped envelope together with your return address and tracking amount. Upon arrival, keep your unit is completely charged and well prepared to start out using that immediately. Do not hold out for your Element Vape product in order to warm up; that should not be stressed sufficient, particularly in the case associated with rechargeable batteries.

As outlined within the above section, when shipping to UK residents, delivery will be facilitated by simply among our countrywide network of courier companies, such as DPD, FED FORMER MATE or UPS — but please enable for additional costs to be taken into consideration any time placing your buy. Customers located within just the Republic of eire are not permitted to buy online. In most cases, customers located within the Republic of Ireland in europe will be not able to purchase the item through the use of credit cards or debit cards. All of us are currently going through some issues along with credit card fraud in European countries and in certain cases, payments made applying these methods may be declined or reversed. In inclusion, all deliveries to EU customers may be susceptible to taxation and import duties.

When shipping internationally, make sure you note that customs procedures are really time-consuming and usually require the help of a great independent customs dealer. In the circumstance of an imported product, delivery times will be reliant on your courier’s international delivery services and transit occasions may greatly surpass our internal delivery estimates. In case you are not sure of expected flow times, please make contact with us immediately. Worldwide orders will typically arrive within three to five business days right after payment has already been received.

For all questions regarding this matter, please note that questions should be directed towards our company headquarters. Should an individual need to create modifications or inquire about our services in general, you could do so from anytime during business hours, Monday via Friday, except Saturday, Wednesday, and Thurs. Should you have got any other queries, you can possibly contact our consumer service team or perhaps one of the sales representatives in the main office. If you prefer to place your order on-line, you are pleasant to visit internet site and follow the simple instructions provided. All billing in addition to ordering information will certainly be provided in the click associated with a button.

As always, we strongly advise that all purchases be paid regarding in full before shipping and delivery or delivery of products. Any changes to shipping or even delivery policies will be clearly indicated on receipt of payment. In the celebration of a defect in any item, please contact us all right away to get a return or alternative. As long because your satisfaction is our most important, we all will work with you to definitely make certain that you possess the best digital products available.